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Reviews Page 14

Braxton at Trolley Square Logo


4.58

| 183 Reviews


727 East 600 South, Salt Lake City UT 84102

(801) 359-8800

http://www.TheBraxtonatTrolleySquare.com



This is a selection of some of the positive reviews we've received from our valued residents.

Reviews List

J

I've lived here for 2 years now and just signed a third lease. It's quite, functional, modern. The open air hallways are wide and makes moving easy. The pool is nice, secluded, clean and relaxing, surrounded by trees and not traffic. All my maintenance requests have been taken care of within 24-48 hours. The staff is really on the ball, they are both very friendly and accommodating, but most important they fair and professional. Aside from the occasional door slam, I never see or hear my neighbors. There was one occasion where I had to call security, they showed up in maybe 10 minutes resolved the problem. The out-of-state owners of this building (not the staff ) take every opportunity to pass costs on to the renters. Nothing is included with rent. The monthly communal utility bill is frustrating and seems incorrectly calculated ($65+). Recently the landlords have decided to pass the property tax onto us, so I'm paying $10/month "property tax" for property I don't own... Parking on the street is scarce, mostly because the owners charge you to park in the empty garage, I park in the garage, its worth it, but my friends are always complaining about parking. There has been some turnover in the staffing in the last two years, some have been better than others but they have always gotten the job done. I suspect they are under paid. This place is on the expensive side, but you are paying to live in an awesome neighborhood, the restaurants are fantastic, and my girlfriends always feel safe.

Jimmers discer

May 28, 2018

J

I very much enjoy living here. The amenities are very good. My apartment is airily and large and the garage is very nice and convenient. The staff here are very kind and helpful. They have been gracious to me. I believe, however, that they work very hard and some additional help would be valued. Especially in the outdoor hallways and facility. The outdoor recreational facilities are very good. I would like to thank Maylina and Andrew for many kindnesses. They are a valued asset. Joyce Cordero

Joyce Cordero

December 22, 2017

R

UPDATED 10/6: I originally wrote a negative review about not getting refunded my deposit, but after the longer term manager left over the summer, it sounds like they went through multiple management changes. It's taken a couple of months, but I am getting refunded my deposit. My experience living here was overall positive. We had an ant problem for awhile, but they were quick to spray each time. The common facilities were good. The parking garage sometimes was a mess because other tenants will allow their friends to park there and the towing company isn't keen to come and remove them. But most of the other tenants were really good and courteous. Dog friendly (there's even a little dog run behind the garage with bags). It was a little pricier, especially now that they have remodeled everything, but the location and amenities made up for it for me. I could walk to Trader Joe's, Smith's, restaurants, Whole Foods, TRAX. I also LOVED the size of my apartment. Big and close to everything. Not rating five stars just because of some of the issues that occurred while living here with neighbors, parking. If the new manager is as good as Brittany was, then I would definitely recommend living here.

Rachel Milliron

October 06, 2017

T

Travis M

August 26, 2017

P

Paul R

July 18, 2017

P

Paul Raine

July 18, 2017

M

The maintenance guy here bends over backwards for you and is always very helpful, as well as the lady in the leasing office.

Matt Warner

March 08, 2017

T

We're the first people to move into our recently upgraded apartment and so far it's been a fantastic experience. The staff in the clubhouse have been very attentive and responsive to any questions we've had throughout the move. The complex is over all very quiet, although due to the fact that it's a wood framed building, the upstairs noise is noticeable but not excessive. The location can't be beat and the unit size is perfect. (Three bedroom) Can't wait to use the pool in the summer!

Tony Patton

February 27, 2017

H

I came with my husband this summer while he was on a rotation with his program. Although my children were disappointed that the pool was closed, we enjoyed it there. We managed to get a couple weeks of swimming in before we needed to leave. The front office staff is extremely kind and accommodating. My only grievance was the noise caused by construction workers (but that was due to me having to stay up late getting my child to sleep, so I would sleep in) as well as we could hear the person above us. The improvements to the apartment while we were there were amazing, and is located in a great area. My Son often misses it there and often asks to go back.

Hillary Koehler

November 14, 2016

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